What These Answers Cover — and Why We Wrote Them
Most questions we receive fall into a handful of clear buckets: how to get an account open, how to fund it with PayPal, Venmo or a Play+ prepaid card, and what happens when you go to cash out. We've written each answer the way we'd explain it at the cashier desk — direct, in plain English, with the exact steps involved. If
your question is about state eligibility, that answer is here too: access to pokerating depends on where local law permits online play, so we always check your state before letting an account go active. Identity verification is a required step during signup, not an optional one — we ask for a photo ID and confirmation of your address before any withdrawal can
be processed. For anything time-sensitive, live chat is the fastest path; we also handle questions by email. Players in New York and Los Angeles frequently ask us the same things about Play+ card loading and withdrawal timing, so we've made sure both topics get a thorough answer below.
- PayPal
- Venmo
- Play+ Prepaid
- Identity Verification