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How pokerating Handles Your Personal Information

This privacy policy explains exactly what information we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use the lobby — and what we do with that data.

Account data transparencyPayPal, Venmo, Play+ contextState-law eligibility framingYour right to request accessClear retention periods
pokerating How pokerating Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Account

We apply SSL encryption to every data transfer between your device and our servers — whether you're on a mobile browser checking a point spread or on desktop funding your account via Play+. Cookies on pokerating are used for session management, fraud detection, and aggregate analytics; you can adjust non-essential cookie preferences through the cookie banner shown on your first visit. Account data is retained for as long as your account remains active and for the period required by applicable state regulations after closure. You can request a full export of your personal data or ask us to correct any inaccurate detail by contacting support through the channels listed above.

SSL Encryption

Every page load and data transfer uses SSL encryption. That covers your login, your PayPal or Venmo session, and any identity documents you submit during account verification.

Cookie Controls

Session and fraud-detection cookies run by default. Non-essential analytics cookies can be turned off through the cookie preference banner shown on your first visit to the site.

Data Retention

We keep account records for as long as your account is open and for the period state law requires afterward. You can ask us what we hold and when it's scheduled for deletion.

Access and Correction

You have the right to request a copy of your data, correct inaccuracies, or ask about deletion eligibility. Submit requests via live chat or the email address in your account settings.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about what data we hold, want to update your account details, or need to submit a formal data-access request, our support team handles those directly. Reach out through live chat in your account dashboard, email us at the address shown in your account settings, or use the contact form on this page. Responses to data-access requests are sent within the timeframe required by applicable state law.

Live Chat Open the chat widget inside your account dashboard to reach an agent. Use this path for urgent account or identity questions that need a quick response.
Email Support Send your data-access or correction request to the email address listed in your account settings. Include your registered name and the state you play from.
Contact Form Use the contact form on this page if you're not yet logged in. Describe your request clearly and we'll route it to the privacy team for review.

Common Questions About Your Privacy at pokerating

These are the data and privacy questions we hear most often from account holders. If your question isn't covered here, reach out through live chat or email and the privacy team will respond within the timeframe required by your state's applicable law.

We collect your name, date of birth, address, and a government-issued ID for identity verification. We also record a tokenized reference to your chosen payment method — PayPal, Venmo, or Play+ — not the raw credentials.

No. We do not sell your personal data. We share it only with payment processors, identity-verification partners, and state regulators where disclosure is a legal requirement.

Log into your account, open the live chat widget, and ask for a data-access request form. Alternatively, email the address listed in your account settings with your registered name and state.

Where applicable state law permits deletion requests, we will process yours after verifying your identity. Some data may be retained for the period required by state financial or gaming regulations regardless of your request.

We retain records for the period required by the applicable state regulations in your eligible state after account closure. Contact support to ask for the specific timeframe that applies to your account.

We use session, fraud-detection, and aggregate analytics cookies. Session and fraud-detection cookies are essential and cannot be turned off. Analytics cookies can be disabled through the cookie preference banner on your first site visit.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.